Frequently Asked Questions


Returns

I've changed my mind, can I get a refund?

We provide a 30-Day Money Back Guarantee. If you are not happy with your purchase we are happy to offer a full refund, excluding shipping fees, within 30 days of receiving your item. The item must be in the original condition. Cork Leaf is not responsible for return shipping costs. See our full return terms here.

I received my order and it is faulty.

In the unlikely event that you received an item that is faulty, please contact us immediately. We will review each situation case by case basis however we will gladly offer a full refund or a replacement. Refunds will be processed to the same account used to purchase the item.